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If you do not see the “Using Shopify custom app credentials” message, you do not need to do this.

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<aside> ⚠️

Before disconnecting your custom app. Make sure you have the authorization to install a new Shopify App on your store

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  1. From the Yuma dashboard, go to the integrations page, and click the Disconnect button

Screenshot 2026-02-13 at 8.47.55 AM.png

Your Custom App is now disconnected.

  1. Reconnect with Yuma AI Shopify App

From the Yuma dashboard, go to the integrations page and click Connect on Shopify.

demo-connect-shopify-1.png

  1. Enter your Shopify domain.

Use format: yourstore.myshopify.com and click connect.

Screenshot 2026-01-13 at 5.27.43 PM.png

  1. You will be redirected to your Shopify Admin, click on Install.

demo-connect-shopify-accept-scopes.png

<aside> 🔑 These permission ensures smooth automation as Yuma to understand and handle customer inquiries perfectly and ensures customer satisfaction.

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